Below you will find answers to commonly asked questions. If you can't find the answer to your question, please contact us by clicking here.
Lunacommerce.com started spareparts businnes for iPhone and iPod/Zune from 2008 on Alibaba where we offered a small selection of parts to the repair companies and individuals. Due to the good price and high quality warranty,we won a lof of big fish all over the world.You can easily find us in Google and Bing. From 2009 on, we have started to offer repair services of iPhone and iPod mainboard to extend our business and established a wide business relationship with repair service companies of the world.Meanwhile,we start to run spareparts of Macbook,iPad and offer technological support to our customers. 2010 is a new start,we will still consider our customers as first and do our best for you.
We offer spareparts and accessories for iPhone series, GPhone, Kindle, iPad, Blackberry, iPod, Zune, Macbook. etc. We also provide repair services for mainboard. If you want to get more information, please click on the links of the navigation bar of lunacommerce.com.
All spareparts of our company are brand new if they are in the price list, unless your broken or damaged ones sending to us for repair.
Our address is below. However, please contact our customer service department before sending a unit in for repair or installation, or returning a part. Those who have not contacted customer service will have not their units or parts returned. This address also serves as our primary retail location which is open to the public. Lunacommerce.com HuaQiang Road,Futian District Shenzhen,China ,P.O.:518031
We assure that any email senting to our company will be answered within 24 hours,and calls will be at once. If you ever have problems, suggestions, or comments, please speak out and let us know. Your likes and dislikes, we both concern. We can always be contacted at sales@lunacommerce.com. For more information on customer service, please click on the "Contact Us" link at the top of the page.
Wedsite the lunacommerce.com, click the "Home" of horizontal category, you will find the "New Products" list. All of new or latest products will be there for you, you can find what you want.
We do ship to most countries around the world with few exceptions. Please make the declaration if you have a problem in placing an order, then please touch us and we can solve it for you.
PayPal,T/T(same as bank wire),West Union only.Credit Card can not be accepted at the moment.
We offer half a year warranty for abnormal products uncless we have specific terms for the products.
You can send an E-mail to tell us(at sales@lunacommerce.com) which kind of product you need and which payment you like to use, we will make an invoice for payment to you within 48hours.
We need you to offer us the defective products with photos,we will send you a RMA and tell what you need to do next.